Testimonial from Ouch Kit user:

"I owned The Ouch Kit for a very long time before I decided to try it out. I had always thought that my feelings were too intense and my problems too difficult for a piece of cardboard to solve. The Ouch Kit sat on a shelf in my bedroom.

Then, a few weeks ago my closest friend hurt my feelings deeply and I had a lot of emotions that I didn't know how to deal with. I knew that it was going to be quite a while before I could talk it out with her and I was having a difficult time letting go. So, I decided to try dusting off my Ouch Kit and running a personal experiment. I was curious to see how these little cards worked.

As I started filling in the blanks on the Ouch card, two things happened. The first was that I realized how confused I was emotionally. I knew that I was generally feeling bad, but it turned out to be much more than that. I didn't realize how complex the emotional cocktail I was feeling was until I started checking off my feelings on the card. That process really helped me to untangle my emotions and bring my thinking from abstract to concrete. The second thing I realized was that despite how I was feeling, I knew that my friend probably had not been as malicious as I allowed myself to believe. In fact, upon filling out the "if I assume the best" section, I discovered that "the best" was closer to the truth than I thought.

"The Ouch Kit now forms my basic template for conflict resolution. It is a tool that leads me away from feeling victimized to feeling empowered. It continues to amaze me how simple the process is, and yet, how powerfully effective the results are."

When I completed the card, I dropped it off in my friend's mailbox and was amazed at how rapidly I began to calm down and put the incident behind me. I was thinking clearly and rationally about the situation and no longer hung on to the hurt that I had experienced. I could finally let go -- which is something that had always been impossible for me to do.

The Ouch Kit now forms my basic template for conflict resolution. It is a tool that leads me away from feeling victimized to feeling empowered. It continues to amaze me how simple the process is, and yet, how powerfully effective the results are. Betsy Sansby and The Ouch Kit have given me the communication skills to achieve equality and understanding in my most important relationships."

Josh Kaplan